Chromebook Handbook

The Chromebook Handbook outlines the procedures and policies for families in order to protect the Chromebook investment for Lemont High School. 

During the online registration process, parents/guardians and students MUST check the box associated with the Technology Use Expectations and Chromebook Handbook before a Chromebook is issued to the student.

1. Receiving the Chromebook

  • Freshmen and transfer students receive Chromebooks with accessories on New Student Day. No fees will be levied for non-functioning and/or damaged Chromebook-related items through August 23, 2019 (or two weeks after the student’s initial enrollment if it takes place after the start of school).  This should give students enough time to become aware of any problems related to their Chromebooks. Students should visit the Help Desk with any Chromebook-related issues.

  • Chromebooks are intended for use at school every day.

2. Returning the Chromebook

  • All district owned Chromebooks must be returned upon graduation or withdrawal from the district.

  • Any Chromebook not returned will be considered as stolen property and law enforcement agencies will be notified and appropriate charges will be applied.

  • The return condition of the Chromebook and all accessories will be evaluated by the school’s Help Desk staff and appropriate charges will be applied to a student’s balance.

  • Consult the Chromebook Return page for a complete list of Chromebook-related charges that may apply to students.

3. Taking Care of the Chromebook

Students are responsible for the general care of the Chromebooks issued by the school. Chromebooks that are broken, or fail to work properly, must be taken to the Help Desk as soon as possible for repair or service.

District owned Chromebooks MAY NOT BE TAKEN to an outside computer service for any type of repairs or maintenance.

3a. General Precautions

  • Students are responsible for bringing completely charged Chromebooks to school each day.

  • Chromebooks should be kept away from food and drinks.

  • Cords, cables and removable storage devices must be inserted carefully into the Chromebook.

  • Chromebooks should be transported with care (please see Section 3b).

  • Chromebooks must remain free of any writing, drawing or stickers. A student’s name identification label is acceptable.

  • Vents CANNOT be covered. 

  • Chromebooks must have a Lemont High School asset tag. Disciplinary action may result if this tag is altered or removed.

  • Chromebooks never should be left in a car or any unsupervised area.

3b. Carrying Chromebooks

  • Students never should carry their Chromebooks while the screen is open.

  • Students never should transport Chromebooks with the power cord plugged in, nor store Chromebooks in a case or backpack while plugged in.

  • Students never should move Chromebooks by lifting from the screen, and always should support Chromebooks from the bottom with the lid closed.

  • Students are encouraged to use a case; cases may be purchased at the Help Desk.

3c. Screen Care

Chromebook screens easily can be damaged and are particularly sensitive to damage from excessive pressure on the screen.

Students should not:

  • Lean or put pressure on the top of the Chromebook when it is closed.

  • Store the Chromebook with the screen in the open position.

  • Place anything near the Chromebook that could put pressure on the screen.

  • Place anything in a carrying case or backpack that will press against the cover.

  • Poke the screen with anything that will mark or scratch the screen surface.

  • Place anything on the keyboard before closing the lid (i.e., pens, pencils, disks).

Chromebook screens should be cleaned with a soft, dry microfiber cloth, an anti-static cloth, or electronic wipes.

3d. Asset Tags

  • All Chromebooks are labeled with a “Property of Lemont High School” asset tag.

  • Asset tags may not be modified or tampered with in any way.

  • Tampering with an asset tag or returning a Chromebook without an asset tag may result in monetary charges or disciplinary action.

4. Using the Chromebook at School

  • Students are responsible for bringing Chromebooks to all classes.

  • In addition to teacher expectations for Chromebook use, school messages, announcements, calendars and schedules may be accessed using the Chromebook. 

  • Chromebooks should be secured in lockers when not in use.

4a. Chromebooks Left at Home

  • Loaner chromebooks from the Help Desk are available to students and must be returned by the end of the day.

  • Repeat violations of the loaner policy will result in disciplinary action.

  • The Chromebook Handbook applies to all loaner Chromebooks.

4b. Chromebooks Under Repair

  • If necessary, a student may be issued a loaner Chromebook.

  • Students using loaner Chromebooks are responsible for any damages incurred while in the student’s possession. Students are responsible for the full replacement cost of a lost or stolen loaner Chromebook.

4c. Charging the Chromebook

  • Students are expected to bring a fully charged Chromebook to school each day.

  • Repeat violations of this policy will result in disciplinary action.

  • The Commons, PAC Lobby and CITGO Innovation Academy all contain charging stations for students’ convenience.

4d. Backgrounds and Passwords

  • Inappropriate media may not be used as a profile picture, screensaver or background.

  • Presence of guns, weapons, pornographic materials, inappropriate language, alcohol, drugs, gang related symbols or pictures will result in disciplinary actions.

  • Passwords should be protected and SHOULD NOT be shared.

4e. Sound

  • Sound must be muted at all times unless the teacher allows it.

  • Headphones may be used at the teacher’s discretion.

4f. Printing

  • Digital sharing of documents is encouraged.

  • Printing is discouraged. However, network printers are available for student use, at the teacher’s discretion, in the CITGO Innovation Academy and select computer labs.

4g. Account Access

  • Students only should log in using their own school-issued domain user IDs.

5. Managing and Saving Digital Work with a Chromebook

  • G Suite stores documents and files in the Google Cloud environment.
  • With a wireless Internet connection, documents and files may be accessed from any Chromebook at any time.
  • All student files should be saved to Google Drive.
  • Prior to leaving the district or graduating, students may use Google Takeout to transfer and save any work to a personal Gmail account.

6. Operating System on the Chromebook

The Chromebook runs Chrome OS. No other operating system should be installed onto the Chromebook.

6a. Updating the Chromebook

  • Chromebooks should be restarted weekly so that Chrome OS updates.

  • The district may restrict certain updates.

6b. Virus Protections

  • The Chromebook is built with layers of protection against malware and security attacks.

  • All user files should be stored in Google Drive, so that there is no risk of lost work.

6c. Procedures for Restoring the Chromebook

  • All Chromebook technical support is handled by the school’s Help Desk.

7. Technology Use Expectations

Lemont High School's Technology Use Expectations pertain to all students, faculty and staff who utilize any of the school's technology resources.

7a. General Guidelines

  • Students will have access to all available forms of electronic media and communication that are in support of education and research and in support of the educational goals and objectives of Lemont High School.

  • Students are responsible for their ethical and educational use of the school’s technology resources.

  • Access to Lemont High School technology resources is a privilege and not a right. 

  • Transmission of any material that is in violation of any federal or state law is prohibited. This includes, but is not limited to: confidential information, copyrighted material, threatening or obscene material, and Chromebook viruses.

  • Any attempt to alter data, the configuration of a Chromebook, or the files of another user, or to use applications to bypass district forced extensions without the consent of the individual, school administrator, or technology administrator, will be considered an act of vandalism and subject to disciplinary action in accordance with the student handbook and other applicable school policies.

7b. Privacy and Safety

  • Students should not enter chat rooms or send chain letters without permission. If applicable, teachers may create discussion groups for communication among students for educational purposes.

  • Students should not open, use or change files that do not belong to them.

  • Students should not reveal any of the following data: full name, phone number, home address, social security number, credit card numbers, passwords, or passwords of other people.

  • Storage is not guaranteed to be private or confidential, as all Chromebook equipment is the property of Lemont High School.

  • Students who inadvertently access a website that contains obscene, pornographic or otherwise offensive material should exit the site immediately.

7c. Legal Property

  • Users must comply with trademark and copyright laws and all license agreements. Ignorance of the law is not immunity. If unsure, students should ask a teacher or parent/guardian.

  • Plagiarism is a violation of the Student Code of Conduct. Credit must be given to all sources used, whether quoted or summarized. This includes all forms of media on the Internet, such as graphics, movies, music and text.

  • Use of hacking applications is strictly prohibited and violators will be subject to discipline. Violation of applicable state or federal laws may result in criminal prosecution or disciplinary action by the district.

7d. Email/Electronic Communication

  • Students always should use appropriate and proper language in their communication.

  • Students should not transmit language and/or material that may be considered profane, obscene, abusive or offensive to others.

  • Should not send mass emails, chain letters or spam.

  • Email and communications, both sent and received, should be related to educational needs.

  • Email and communications are subject to inspection by the school at any time.

7e. Consequences

  • The student in whose name a system account and/or Chromebook hardware is issued is responsible at all times for its appropriate use. 

  • Non-compliance with the policies of this document or the Technology Use Expectations will result in disciplinary action.

  • Email, network usage, and all stored files shall not be considered confidential and may be monitored at any time by designated staff to ensure appropriate use. 

  • The district cooperates fully with local, state or federal officials in any investigation concerning or relating to violations of computer crime laws. 

  • Contents of email and network communications are governed by Illinois laws and proper authorities will be given access to their content.

7f. At Home Use

  • Students are encouraged to use their Chromebooks at home. All Chromebook Care guidelines apply (please see Section 3). Students should transport Chromebooks in a case or protected backpack.

  • School district supplied filtering is not provided for use with devices outside of the school building.

8. Protecting and Storing the Chromebook

Chromebooks are the responsibility of the student for the duration of his/her time at Lemont High School.

8a. Chromebook Identification

Student Chromebooks are labeled in the manner specified by the school.

Chromebooks can be identified by:

  • Record of district asset tag and serial number

  • Individual user account name and password

8b. Account Security

  • Students are required to use their domain user IDs and passwords to protect their accounts, and are required to keep passwords confidential.

8c. Storing the Chromebook

  • When not in use, Chromebooks should be secured in students’ lockers.

  • Nothing should be placed on top of a Chromebook when it is stored in a locker. 

  • Chromebooks never should be left in a student’s vehicle.

  • Students are encouraged to take their Chromebooks home every day.

8d. Chromebooks Left in Unsupervised Areas

  • Chromebooks should not be left in an unsupervised area, including school hallways, the Commons, computer labs, the Field House, locker rooms, unlocked classrooms, and the CITGO Innovation Academy.

  • Chromebooks left in an unsecured area are in danger of being stolen.

  • Unsupervised Chromebooks that are found should be returned to the Help Desk Staff.

9. Repairing/Replacing the Chromebook

9a. Chromebook Warranty

  • The Chromebooks have a limited hardware warranty that covers normal use and replacement parts necessary to repair the Chromebook.

  • The warranty does not warrant against damage caused by misuse or abuse. 

  • All Chromebook problems should be reported to the Help Desk.

9b. Chromebook Repair Costs and Insurance

  • The student’s family is responsible for the cost of the deductible for a screen replacement.

  • The district reserves the right to charge for the entire replacement cost if negligence is determined on the handling of the device.

  • If the device is stolen, the student is responsible for obtaining a police report.

  • Styluses, chargers and cases may be purchased from the Help Desk.

  • The cost of a stylus, charger or Chromebook case will be added to a student’s fees account.

10. Chromebook Technical Support

All repairs must be coordinated and completed by Help Desk Staff.

Technical support is available at the Help Desk. Services provided include:

  • Hardware maintenance and repairs

  • Password resets

  • User account support

  • Coordination and completion of warranty repairs

  • Distribution of loaner Chromebooks

11. Statement of Responsibility

11a. Parent/Guardian Responsibilities

  • Parents/guardians should review pertinent Board Policy, disciplinary consequences and Technology Use Expectations, as well as this document.

  • Parents/guardians should talk with their students about values and the standards students should follow on the use of the Internet, just as they would on the use of all media information sources such as television, telephones, movies and radio. 

  • Parents/guardians should monitor their students’ Internet activity and instruct them on proper digital citizenship.

  • Parents/guardians should remind students to maintain the Chromebook as a personal learning tool in the pursuit of academic success.

11b. School Responsibilities

  • The school will provide Internet and email access.

  • The school will provide Internet filtering of inappropriate materials as able. 

  • The school will provide network data storage areas. 

  • The school will provide staff with professional development to guide, prepare and inspire students in their pursuit of academic success.

11c. Student Responsibilities

  • Students should comply with general school rules concerning behavior and communication that apply to the Chromebook as outlined in this document, as well as all district policies, rules and procedures governing the use of technology.
  • Students should use all technology resources in an appropriate manner so as not to damage school equipment. This damage includes, but is not limited to, “jailbreaking” the Chromebook, or service interruptions caused by the student’s own negligence, errors or omissions. 
  • Students should help the school protect the computer network and devices by contacting a teacher or technology staff about any security problems that may be encountered. 
  • Students should monitor all account activity and keep passwords private and uncompromised, except for disclosure to school officials as required or allowed by district policies, rules and procedures.
  • Students should use technology resources in a responsible and ethical manner. 
  • Students should secure the Chromebook to protect all work and information. 
  • If a student should receive an email or other electronic message(s) containing inappropriate or abusive language, or if the subject matter is questionable, the student should notify a teacher, school administrator or technology staff.